Paperback: 256 pages
Publisher: Career Press; 1 edition (September 21, 2015)
Language: English
ISBN-10: 1632650088
ISBN-13: 978-1632650085
Product Dimensions: 5.3 x 0.6 x 8.2 inches
Shipping Weight: 12.6 ounces (View shipping rates and policies)
Average Customer Review: 4.9 out of 5 stars See all reviews (9 customer reviews)
Best Sellers Rank: #800,557 in Books (See Top 100 in Books) #191 in Books > Business & Money > Human Resources > Conflict Resolution & Mediation
This book is a “keeper” for my work bookshelf. It is easy for anyone to pick it up and find a lifeline when you need it. So many managers and HR leaders are simply uncomfortable and unskilled handling conflict situations – all to the detriment of business results. As a busy professional, when a crisis looms I do not have time to read a book cover to cover. This book contains critical insights, examples and essential tips that help people understand factors that can help prevent and resolve conflict situations. I recommend that anyone having to work with people reads this book and then add it to their work bookshelf.
"The Essential Workplace Conflict Handbook" is greatly needed in the American workplace. With cultural diversity, changes in demographics and rapidly changing technology, I'm not sure how we've come this far without this masterpiece. The authors have clearly defined all aspects of conflict and the resolution thereof. A must-have for every office and workplace. It truly is ESSENTIAL!
Barbara Mitchell and Cornelia Gamlem have done it again! In their latest book, The Essential Workplace Conflict Handbook, they explore the many facets of workplace conflict using practical examples. They provide terrific advice on exploiting as well as resolving it. Buy it, read it, rely on it and you will never regret it!
The Essential Workplace Conflict Handbook is a comprehensive and practical guide to navigating conflict in the workplace. Conflict has so many layers and the authors do a wonderful job addressing the complexities and guiding the reader toward solutions. The chapter- Whose Fight Is It Anyway? provides particularly useful tools for any manager. This is a great book to have on your book shelf and reference as conflict emerges.
Their first book The Big Book of HR was an excellent book so when I heard they were writing a second book I got very excited. The Essential Workplace Conflict Handbook is a must read. It is an excellent resource for managers and HR professionals. I can't wait to see what they write next.
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