Hardcover: 176 pages
Publisher: Wiley; 1 edition (June 23, 2008)
Language: English
ISBN-10: 0470279494
ISBN-13: 978-0470279496
Product Dimensions: 5.8 x 0.7 x 8.8 inches
Shipping Weight: 10.6 ounces (View shipping rates and policies)
Average Customer Review: 4.6 out of 5 stars See all reviews (155 customer reviews)
Best Sellers Rank: #11,774 in Books (See Top 100 in Books) #11 in Books > Health, Fitness & Dieting > Psychology & Counseling > Occupational & Organizational #33 in Books > Business & Money > Human Resources > Human Resources & Personnel Management #185 in Books > Business & Money > Business Culture > Motivation & Self-Improvement
Some complaints are justified, others are not. Personally, I have found that chronic complaining (even silently to myself) accomplishes nothing positive. However, for many people, it seems to be an essential part of their personality, almost a way of life for them, and can be contagious among others, helping to create a toxic climate. It's best to avoid such people whenever possible but sometimes that is impossible. What to do? That is essentially the question to which Jon Gordon responds in this slender but thoughtful volume. "I didn't invent the [No Complaining Rule]. I discovered it - at a small, fast growing, highly successful company that implements simple practices with extraordinary results." Readers who "find" this rule in Gordon's book and then "obey" it will, in my opinion, do themselves and countless others a great favor: they will think of possible solutions to their complaints and, over time, become problem solvers rather than problem sharers.The business fable has become a very popular genre and Gordon takes full advantage of its components (i.e. characters, plot, conflicts, tension, climax) to dramatize his key points. Briefly, here's the situation. Hope is the VP of HR for EZ Tech and, as the story begins, the highly profitable company suddenly faces a serious problem: The computer batteries it sells are catching on fire and that product defect has brought into question the capabilities of its "rock star" CEO, Dan. We also learn that Hope is a single parent of two teenagers who complain that they are neglected and Dan has recently become concerned that she is not devoting sufficient attention to her EZ Tech responsibilities so there are great pressures on her both at work and at home.
The title tells it all: no complaining. Author Jon Gordon, an inspirational speaker and consultant, delivers his message in this book through a captivating story that many corporate executives can relate with. Focused on the circumstances surrounding Hope, the VP of human resources at an IT company during a dangerously precarious business situation, Gordon takes the reader from negativity to productivity via the "no complaining rule."Personal challenges, the company's product failures, co-workers' low morale, even the traffic to and from work, all contribute to how easily Hope harbors negative thoughts leading to negative actions. But serendipitously, picking up an inspiration from a hospital visit, she discovers that with the No Complaining Rule, she and everyone who follows it could be empowered to take the positive road.Using Hope's interactions with her family, doctors, colleagues, and friends, Gordon succeeds in imparting a sure-fire way to stop negativity at home and in the workplace. Towards the end, he provides all the tools and directions to implement the No Complaining Rule and effectively change the culture of any corporation into a dynamic and solution-oriented environment.Everyone has a take-away from this book. Aside from the No Complaining Rule Action Plan for businesses, schools, sports teams, and families, Gordon includes the "Are You a Complainer? Assessment" section and the "No Complaining Week Personal Action Plan" for the reader's personal use.While Gordon admits that he was a professional complainer, he said, "The goal of this book is not to eliminate all complaining, just mindless, chronic complaining. And the bigger goal is to turn justified complaints into positive solutions.
The No Complaining Rule: Positive Ways to Deal with Negativity at Work Spiritual Cleanse: Train Your Brain to Stop Negativity with Self-Hypnosis, Meditation and Affirmations Cyberbullying: Deal with it and Ctrl Alt Delete it (Lorimer Deal With It) Gaming: Deal with it before it outplays you (Lorimer Deal With It) Deal Terms: The Finer Points of Venture Capital Deal Structures, Valuations, Term Sheets, Stock Options and Getting Deals Done (Inside the Minds) The Power of a Positive No: Save The Deal Save The Relationship and Still Say No Positive Options for Living with Lupus: Self-Help and Treatment (Positive Options for Health) Chicken Soup for the Soul: Think Positive: 101 Inspirational Stories about Counting Your Blessings and Having a Positive Attitude I Am Positive: 31 Positive Affirmations For A Prosperous Soul (Negative Self Talk Book 4) Positivity Attracts: Ten Ways to Improve Your Positive Thinking (Paul G. Brodie Seminar Series Book 2) Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life The Only Rule Is It Has to Work: Our Wild Experiment Building a New Kind of Baseball Team The Age of Em: Work, Love, and Life When Robots Rule the Earth The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work How Full Is Your Bucket?: Positive Strategies for Work and Life Make the Right Choice: Creating a Positive, Innovative and Productive Work Life List Of I AM Affirmations (affirmations daily, positive, healing, christian, healthy, that work, for success, women, men, love, to change your life, book) Making Work Work: The Positivity Solution for Any Work Environment Interviewing: BONUS INCLUDED! 37 Ways to Have Unstoppable Confidence in Your Interview! (BONUS INCLUDED! 37 Ways to Have Unstoppable Confidence in Your Interview! GET THE JOB YOU DESERVE!) (Volume 1)